Curtin University Library : Performance Framework
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This document outlines the Performance Framework used by the University Library to guide its collection, analysis and review of statistics and measures for the evaluation of the library’s performance. The framework aims to outline for Library staff: What statistics and measures Library will collect -- Why, when and by whom the statistics and measures will be collected -- Who will analyse the statistics and measures -- Why, when and to whom the statistics and measures will be reported. The Performance Framework forms a part of the broader Library Quality Management Program. In particular the framework should be read in conjunction with the Library’s Planning and Benchmarking frameworks.
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