Curtin University Library : Quality Management Program
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This document outlines the Quality Management Program used by the University Library to achieve library quality systematically. For the purposes of this program ‘quality’ is defined as ‘fitness for purpose’ and the achievement of continuous improvement. Responsibility for the development and review of this program rests with the Corporate Services Unit under the leadership of the Associate Director. There is a separate Quality Assurance Program for Libraries of Curtin Partner Institutions which do not fall under the management of the University Librarian. Both programs are consistent with the University’s Quality Framework but expressed so as to be meaningful to a specifically library context. The Quality Management Program is reviewed at least once every three years by a meeting of the Library Management Team.
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