Curtin University Library : Benchmarking Framework
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This document outlines the Benchmarking Framework used by the University Library.This Benchmarking Framework forms part of the broader Library Quality Management Program, particularly informing the Planning and Performance Frameworks. Responsibility for developing and maintaining the framework lies with the Library's Corporate Services (CS) Unit under the leadership of its Associate Director (AD). The framework is reviewed at least once every three years by a meeting of the Library Management Team.
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Tang, Karen (2012)Purpose: The purpose of this paper is to examine the growth in quality assurance maturity within the six Australian and New Zealand university libraries which make up the Libraries of the Australian Technology Network ...
Garner, Imogen; Tang, Karen (2009)This paper explores the journey Curtin University Library has taken in developing a quality assurance program to direct its continuous improvement processes. It discusses the Library’s approach to planning and performance ...
Tang, Karen (2011)In 2005 the Libraries of the Australian Technology Network (LATN) initiated a project to review current practice in quality assurance across its member libraries, draw out examples of best practice, and identify gaps and ...