Assessing productivity in off-site construction methods of managing engineering and building projects: An operational management approach

Abstract

This study aimed to investigate productivity of off-site construction through a focus on employee empowerment and with reference to operational management tools and techniques. Three case studies of off-site companies were conducted, with data being collected from semi-structured interviews and document analysis. The results provided validation of nine employee empowerment factors and highlighting links with labour productivity. Statistical process control and cause-and-effect diagrams were found to enhance operational awareness of labour productivity and quality issues.