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    Diffusion of ICT and SME Performance : the mediating effects of integration and utilisation

    197110_Azam 2014.pdf (2.261Mb)
    Access Status
    Open access
    Authors
    Azam, Md Shah
    Date
    2014
    Supervisor
    Dr Mabubur Rahim
    Prof. Mohammed Quaddus
    Type
    Thesis
    Award
    PhD
    
    Metadata
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    School
    Graduate School of Business
    URI
    http://hdl.handle.net/20.500.11937/1964
    Collection
    • Curtin Theses
    Abstract

    This research examines the diffusion of ICT and its impact on SME performance with a special focus to the mediating effects of integration and utilisation of ICT. Applying a mixed method research approach, a qualitative field study followed by a quantitative survey, the study revealed that ICT usage didn’t contribute firm performance immediately. However Integration and proper utilisation are important variables which mediate the impact of ICT use on firm performance.

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