Diffusion of ICT and SME Performance : the mediating effects of integration and utilisation
Access Status
Open access
Authors
Azam, Md Shah
Date
2014Supervisor
Dr Mabubur Rahim
Prof. Mohammed Quaddus
Type
Thesis
Education Level
Ph.D.
Metadata
Show full item recordAbstract
This research examines the diffusion of ICT and its impact on SME performance with a special focus to the mediating effects of integration and utilisation of ICT. Applying a mixed method research approach, a qualitative field study followed by a quantitative survey, the study revealed that ICT usage didn’t contribute firm performance immediately. However Integration and proper utilisation are important variables which mediate the impact of ICT use on firm performance.
Department
Graduate School of Business
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