Assessment of the relationship between Knowledge Management and Effectiveness of Intelligent Decision Support System (IDSS) in Iranian Banks
Access Status
Open access
Authors
Sahraei, Shaghayegh
Date
2015Supervisor
Prof. Mohammed Quaddus
Type
Thesis
Education Level
Ph.D.
Metadata
Show full item recordAbstract
This study has developed a comprehensive integrated research model to determine the impacts of KM on the effectiveness of IDSS and on the quality of decisions that are made using IDSS. Partial least squares (PLS)-based structural equation modelling is employed to test the theoretical model. Results suggest that the use of KM techniques can enhance a bank’s performance if intelligent tools are integrated with the decision support system and appropriately utilized to improve decision quality.
Faculty
Business
Department
Graduate School of Business
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