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    Assessment of the relationship between Knowledge Management and Effectiveness of Intelligent Decision Support System (IDSS) in Iranian Banks

    Sahraei 2016.pdf (2.561Mb)
    Access Status
    Open access
    Authors
    Sahraei, Shaghayegh
    Date
    2015
    Supervisor
    Prof. Mohammed Quaddus
    Type
    Thesis
    Award
    PhD
    
    Metadata
    Show full item record
    Faculty
    Business
    School
    Graduate School of Business
    URI
    http://hdl.handle.net/20.500.11937/54106
    Collection
    • Curtin Theses
    Abstract

    This study has developed a comprehensive integrated research model to determine the impacts of KM on the effectiveness of IDSS and on the quality of decisions that are made using IDSS. Partial least squares (PLS)-based structural equation modelling is employed to test the theoretical model. Results suggest that the use of KM techniques can enhance a bank’s performance if intelligent tools are integrated with the decision support system and appropriately utilized to improve decision quality.

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