Assessment of the relationship between Knowledge Management and Effectiveness of Intelligent Decision Support System (IDSS) in Iranian Banks
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Access Status
Open access
Authors
Sahraei, Shaghayegh
Date
2015Supervisor
Prof. Mohammed Quaddus
Type
Thesis
Education Level
Ph.D.
Metadata
Show full item recordAbstract
This study has developed a comprehensive integrated research model to determine the impacts of KM on the effectiveness of IDSS and on the quality of decisions that are made using IDSS. Partial least squares (PLS)-based structural equation modelling is employed to test the theoretical model. Results suggest that the use of KM techniques can enhance a bank’s performance if intelligent tools are integrated with the decision support system and appropriately utilized to improve decision quality.
Faculty
Business
Department
Graduate School of Business
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