Development and Validation of a Survey to Evaluate Patient Satisfaction with Clinical Orthopaedic Assessment
Access Status
Open access
Authors
Waters, Stuart
Date
2017Supervisor
Assoc. Prof. Daniel Gucciardi
Type
Thesis
Award
MPhil
Metadata
Show full item recordFaculty
Health Sciences
School
Physiotherapy & Exercise Scinece
Collection
Abstract
The objectives of this study were to identify the factors influencing patient satisfaction with orthopaedic outpatient clinic service using a ground up, inductive approach. A five factor model is proposed incorporating three interpersonal factors (communication, expectation, therapeutic relationship) and two environmental factors (clinic wait time, clinical contact time). The results of this study will inform the clinical practice of both orthopaedic clinicians and physiotherapists acting in triage roles.
Related items
Showing items related by title, author, creator and subject.
-
Reubenson, Alan ; Ng, Leo ; Gucciardi, Daniel (2020)© 2020 Australian Physiotherapy Association Questions: Do one or two factors best represent clinical performance scores obtained via the Assessment of Physiotherapy Practice (APP) and what is the nature of their ...
-
Agarwal, Shabnam (2011)BackgroundCervical radiculopathy (CR) results in significant disability and pain and is commonly treated conservatively with satisfactory clinical outcomes. However, a considerable number of patients require surgery to ...
-
Prior, K.; Erceg-Hurn, D.; Raykos, B.; Egan, Sarah; Byrne, S.; McEvoy, Peter (2018)© 2018 Wiley Periodicals, Inc. Objective: Clinical perfectionism is involved in the etiology and maintenance of eating disorders. Limited research has examined the factor structure of the Clinical Perfectionism Questionnaire ...