The Influence of Atmospheric Cues on Online Impulse Buying across Product Categories: The Mediating Role of Consumer Impulsiveness

Sarah, Farah Hasan

Sarah F 2020.pdf (4.728Mb)

Access Status

Open access

Authors

Sarah, Farah Hasan

Date

2020

Supervisor

Goi Chai Lee

Fayrene Chieng

Type

Thesis

Award

MPhil

Metadata

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Faculty

Curtin Malaysia

School

Curtin Malaysia

URI

http://hdl.handle.net/20.500.11937/81029

Collection

Curtin Theses

Abstract

Built on “Stimulus-Organism Response (S-O-R) model”, the study investigates the influence of different atmospheric cues on online impulse buying behavior (OIBB). The study integrates consumer impulsiveness and product category as new dimensions to the existing model to address the current research gap. A cross-sectional survey on 335 customers reveals that the influence of atmospheric cues on OIBB varies across product categories, indicating clear implications for online retailers to tailor online atmospheric cues across product categories.