Innovation in Community-Based Health Services: A Multiple Case Study Exploration

Abstract

A qualitative multiple case study explored three cases of novel health services for people at risk of homelessness, sourcing data from interviews with 18 participants, observations and documents. Productivity was associated with outcomes, shared language and intersecting purpose. Four modes of innovation production provided organising frameworks for actions in the stages of innovation; project, political, strategic, and relational. A productive innovation establishes both cultural embeddedness and a perceived adequate contribution to the setting’s mission.