Identifying the Indicators of Trust for Strategic Collaborative Buyer Supplier Relationships

Abstract

The research focuses on identifying the indicators of trust that enable the signalling of trust behaviours within strategic collaborative buyer-supplier relationships. The thesis utilised a mixed-methods approach to identify the indicators of trust, which included content analyses of newspaper media & peer-reviewed journal papers and interviews with industry experts. The research findings provide organisations with the tools to help them to signal trust behaviours to a counterpart in a collaborative buyer-supplier relationship.