You are welcome and we value you, Guiding the co-design of a revised telepractice delivery model with the disability community: an embedded researcher approach

Abstract

Telepractice was introduced rapidly in the wake of the COVID-19 pandemic and many organisations struggled to integrate it into clinical practice. This study worked in partnership with Rocky Bay, a disability service provider, to co-design improvements to their telepractice. It aimed to improve the experience of telepractice for both customers and clinicians. This work was co-produced with people with disability and clinicians, to support the development of a fit for purpose research program.