Creating NDIS Impact - Getting the Right Mix of Choice and Control in Australia’s Disability Sector

Abstract

Through interviews and surveys of people with disability, their carers and service providers, this thesis investigated the impact that decision-making structures and processes have on the involvement of consumers in governance in the disability sector in Australia. It showed how improving consumer involvement in decision-making, at the individual, organisational, and public policy levels, can improve the impact of the National Disability Insurance Scheme for people with disabilities.