An investigation of Spontaneous Volunteers’ Social Media Engagement in Emergency Disaster Management

Abstract

This study explores the role of social media in facilitating spontaneous volunteers to participate in recovery and response efforts. It uses a novel approach to identify the typology of spontaneous volunteers, and the various ways social media fosters collaboration, community leadership, and self-organised efforts for spontaneous volunteers. The findings offer valuable insights for researchers and practitioners in emergency management, underscoring the need for strategies that leverage social media platforms for sustainable disaster management.