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    Individual differences in the tourist wayfinding decision making process

    Access Status
    Fulltext not available
    Authors
    Abdul Khanan, M.F.
    Xia, Jianhong (Cecilia)
    Date
    2010
    Type
    Conference Paper
    
    Metadata
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    Citation
    Abdul Khanan, M.F. and Xia, J. 2010. Individual differences in the tourist wayfinding decision making process, in Proceedings of the 14th International Symposium on Spatial Data Handling, May 26-28 2010, pp. 319-324. Hong Kong: The Hong Kong Polytechnic University.
    Source Title
    Preceedings of 14th International Symposium on Spatial Data Handling
    Source Conference
    14th International Symposium on Spatial Data Handling
    Additional URLs
    http://www.isprs.org/proceedings/xxxviii/part2/Papers/22_Paper.pdf
    School
    Department of Spatial Sciences
    URI
    http://hdl.handle.net/20.500.11937/11105
    Collection
    • Curtin Research Publications
    Abstract

    Wayfinding is an important aspect that should be considered by tourist park managers when allocating resources and facilities to aid tourists navigating their way through a park. This paper discusses the influence of individual differences such as age, gender, travel group, and familiarity with the environment towards the wayfinding decision making process and physical movement. A case study was conducted where respondents’ movements were traced using GPS receivers to look at the movement patterns and at the end, they were asked to complete a questionnaire particularly to determine the individual differences. The spatial and attribute data were analysed using ESRI ArcGIS Tracking Analyst and ET Geowizards. SPSS 17 were used for statistical purposes. As a result, in terms of decision making, specific landmarks and strategies were noticed for specified age, gender, travel group, and familiarity with the environment. Furthermore, correlations were found between gender and familiarity with the environment with the physical movement such as direction, distance, and arrival time. This paper highlights the need for tourist managers to understand that tourists use different methods of wayfinding and produce different results based on different individual differences and that management should provide complementary materials to assist in wayfinding.

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    • Individual differences in the tourist wayfinding decision-making process: A case study of Phillip Island, Victoria
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      Wayfinding is important and should be considered by park managers when allocating resources and facilities to aid tourists’ navigation. The aim of this Chapter is to discuss influence of individual differences such as age ...
    • Individual Differences and Tourist Wayfinding Behaviours
      Xia, Jianhong (Cecilia); Packer, D.; Dong, Jonathan (2009)
      The aim of the paper is to ascertain if tourist wayfinding behaviours correlate with individual differences. Individual differences in this study refer to age, gender, type of travel group and familiarity with the ...
    • The wayfinding process relationships between decision-making and landmark utility
      Xia, Jianhong (Cecilia); Arrowsmith, C.; Jackson, M.; Cartwright, W. (2008)
      Wayfinding is an important aspect that should be considered by tourist park managers when allocating resources and facilities to aid tourists navigating their way through a park. This paper discusses wayfinding as a ...
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