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    Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study

    204979_204979.pdf (284.8Kb)
    Access Status
    Open access
    Authors
    Issa, Tomayess
    Isaias, P.
    Vijayarajan, A.
    Date
    2014
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Issa, T. and Isaias, P. and Vijayarajan, A. 2014. Risks and opportunities of integrating social networking sites in the Australian and Portuguese workplace/communities: an exploratory study. International Journal of Web Based Communities. 10 (4): pp. 466-489.
    Source Title
    International Journal of Web Based Communities
    DOI
    10.1504/IJWBC.2014.065395
    ISSN
    1477-8394
    School
    School of Information Systems
    URI
    http://hdl.handle.net/20.500.11937/11163
    Collection
    • Curtin Research Publications
    Abstract

    In this study the researchers aim to assess and investigate the risks and opportunities of using social-networking sites (SNS) in workplace/communities, especially in Australia and Portugal. An online survey was conducted of 80 employees from both large organisations and SMEs in Australia and Portugal to determine these risks and opportunities. The study outcomes indicated that SNS usage in businesses is very useful, convenient, and fast and provides a real-time environment for marketing, communication and collaboration, enhancing employees' knowledge and skills and improving communication between customers and stakeholders. However, SNS usage in businesses can lead to legal issues or loss of reputation, security, privacy, hacking to identify theft, and virus attacks. The current study ascertains new practical significance, as a set of recommendations were generated to minimise and reduce the risks of using SNS in the workplace and to meet employees' needs and expectations.

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