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dc.contributor.authorHaskell, R.
dc.contributor.authorGraham, Kathryn
dc.contributor.authorBernards, S.
dc.contributor.authorFlynn, A.
dc.contributor.authorWells, S.
dc.date.accessioned2017-01-30T11:28:14Z
dc.date.available2017-01-30T11:28:14Z
dc.date.created2016-03-16T19:30:17Z
dc.date.issued2016
dc.date.submitted2016-03-17
dc.identifier.citationHaskell, R. and Graham, K. and Bernards, S. and Flynn, A. and Wells, S. 2016. Service user and family member perspectives on services for mental health, substance use/addiction, and violence: A qualitative study of their goals, experiences and recommendations. International Journal of Mental Health Systems. 10 (9): pp. 1-14.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/12030
dc.identifier.doi10.1186/s13033-016-0040-3
dc.description.abstract

© 2016 Haskell et al. Background: Mental health and substance use disorders (MSD) are significant public health concerns that often co-occur with violence. To improve services that address MSD and violence [MSD(V)], it is critical to understand the perspectives of those most affected, people who have sought help for MSD(V) (i.e., "service users"), especially those with co-occurring issues, as well as their family members. Methods: We conducted structured interviews with 73 service users and 41 family members of service users in two Ontario communities (one urban, one rural) regarding their goals related to help-seeking, positive and negative experiences, and recommendations for improving systems of care. Results: Overall, participants expressed a need for services that: (1) are respectful, nonjudgmental, and supportive, help service users to feel more 'normal' and include education to reduce stigma; (2) are accessible, varied and publicly funded, thereby meeting individual needs and addressing equity concerns at a systems level; and (3) are coordinated, holistic and inclusive of family members who often support service users. Conclusions: The findings provide a rich understanding of how service users and their families perceive services for MSD(V) issues and identify key ways to better meet their needs.

dc.publisherBioMed Central Ltd
dc.titleService user and family member perspectives on services for mental health, substance use/addiction, and violence: A qualitative study of their goals, experiences and recommendations
dc.typeJournal Article
dcterms.dateSubmitted2016-03-17
dcterms.source.volume10
dcterms.source.number9
dcterms.source.startPage1
dcterms.source.endPage14
dcterms.source.titleInternational Journal of Mental Health Systems
curtin.digitool.pid239006
curtin.pubStatusIn Press
curtin.refereedTRUE
curtin.departmentNational Drug Research Institute (NDRI)
curtin.identifier.scriptidPUB-VC-ORD-SA-91829
curtin.identifier.elementsidELEMENTS-123092
curtin.accessStatusOpen access via publisher


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