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An Action Research Approach to Strategic Information Systems Planning in a Non-Profit Organisation

Access Status
Open access
Authors
Bhattacharjya, Jyotirmoyee
Venable, John
Date
2006
Type
Conference Paper

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Citation
Bhattacharjya, Jyotirmoyee and Venable, John. 2006. An Action Research Approach to Strategic Information Systems Planning in a Non-Profit Organisation, in Alison, Ruth (ed), Qualitative Research in IT & IT in Qualitative Research, Nov 27 2006, pp. 29-39. Brisbane, Australia: Institute for Integrated and Intelligent Systems.
Source Title
Quality and Impact of Qualitative Research: Proceedings of the 3rd International Conference on Qualitative Research in IT & IT in Qualitative Research
Source Conference
Qualitative Research in IT & IT in Qualitative Research
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Faculty
Curtin Business School
School of Information Systems
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Collection
Abstract

Strategic Information Systems Planning (SISP) in non-profit organisations (NPOs) has not received adequate attention in the research literature. This study addressed questions of how (and how well) Soft Systems Methodology (SSM) could be employed for conducting SISP in an NPO. Action Research (AR) was used as the primary research method in this study, supplemented by a survey of participants at the end. This paper exemplifies AR through the description and analysis of the use of SSM and other tools both for the provision of benefit to the organisation and for qualitative data collection and analysis in support of the research.