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dc.contributor.authorLin, Chad
dc.contributor.authorPervan, Graham
dc.contributor.editorGavin Finnie, Dubravka Cecez-Kecmanovic, Bruce Lo
dc.date.accessioned2017-01-30T11:39:50Z
dc.date.available2017-01-30T11:39:50Z
dc.date.created2009-03-05T00:55:02Z
dc.date.issued2001
dc.identifier.citationLin, Chad and Pervan, Graham. 2001. IS/IT investment evaluation and benefits realization issues in a government organisation, in Gavin Finnie, Dubravka Cecez-Kecmanovic, Bruce Lo (ed), 12th Australasian Conference on Information Systems, Dec 5 2001, pp. 379-386. Coffs Harbour: Southern Cross University.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/13841
dc.description.abstract

debate in the IS/IT literature amongst researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government department, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from the study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal and informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of an informal IS/IT investment evaluation process, focus on quantitative IS/IT investment evaluation measures, conflicting motivations for outsourcing, different perception of success of the contracts by stakeholders, IS/IT skill shortage within the organisation, embedded contract mentality, complicated contract arrangements, over-reliance on a single contractor, lack of user involvement/participation in contract development, and general lack of commitment by contractors.

dc.publisherSouthern Cross University
dc.subjectIT Investment
dc.subjectIS/IT Management
dc.subjectIT Benefits Realisation
dc.subjectIT Evaluation
dc.titleIS/IT investment evaluation and benefits realization issues in a government organisation
dc.typeConference Paper
dcterms.source.volumeDecember
dcterms.source.startPage379
dcterms.source.endPage386
dcterms.source.titleProceedings of the 12th Australasian Conference on Information Systems
dcterms.source.seriesProceedings of the 12th Australasian Conference on Information Systems
dcterms.source.isbn186384483X
dcterms.source.conference12th Australasian Conference on Information Systems
dcterms.source.conference-start-dateDec 5 2001
dcterms.source.conferencelocationCoffs Harbour
dcterms.source.placeLismore, NSW
curtin.accessStatusFulltext not available
curtin.facultyCurtin Business School
curtin.facultySchool of Information Systems


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