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Teaching business process concepts using enterprise systems in a globalized context

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Open access
Authors
Jaeger, Bjorn
Rudra, Amit
Aitken, Ashley
Chang, Vanessa
Helgheim, B.
Date
2010
Type
Conference Paper

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Citation
Jaeger, Bjorn and Rudra, Amit and Aitken, Ashley and Chang, Vanessa and Helgheim, Berit. 2010. Teaching business process concepts using enterprise systems in a globalized context, in Ralph H Sprague, Jr (ed), HICSS 43, Jan 5 2010. Hawaii: IEEE Computer Society.
Source Title
Proceedings of the forty third annual Hawaii international conference on system sciences
Source Conference
HICSS 43
ISBN
Faculty
Curtin Business School
School of Information Systems
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Abstract

There is significant growth in global business operations and ERP systems are deemed as important applications in order to unify and improve fragmented and globalised markets. These systems are complex and students struggle to grasp not only the underlying business concepts but also the technology involved. The paper describes the design and implementation of teaching materials for a multinational cross-company collaboration assignment using a commercial ERP system. It includes elements of 1) integrated business processes, 2) globalization and 3) experiential learning in masters courses at two universities - one in Australia and the other in Norway. We discuss the lessons learned from the pilot study including the development of an evaluation tool, inter-university student communication, evaluation of the learning outcome, and the benefits of the cross-country business role play exercise.