Employing Data Warehousing for Contract Administration: e-Dispute Resolution Prototype
MetadataShow full item record
NOTICE: This is the author’s version of a work in which changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication.
Although data warehouse is very practical for decision making, its application in contract administration is rather limited because of the complicated legal issues and the voluminous data involved. This research attempts to bridge this gap in two ways. First, conceptual models of data warehouse are developed to explain the contents and overall features of the system that were verified by 12 experts in Malaysia. Second, an electronic dispute resolution template, known as e-Dispute Resolution (e-DR), is prototyped by using a database tool based on the guidelines of contractual variations agreed by the experts. Subsequently, the prototype is evaluated by 16 professional quantity surveyors from an established consulting firm. The prototype was organized based on a systematic breakdown of issues and incorporated a Boolean keyword search feature. The results show that the concept of data warehouse is applicable to contract administration and is well received by practitioners. Overall, this article renders significant theoretical and practical contributions in which the resulting e-DR does not only lead toward more informed decision making but is also able to mitigate or prevent contractual disputes in the construction industry, where such a phenomenon seems to be inevitable
Showing items related by title, author, creator and subject.
Chong, Heap Yih; Balamuralithara, B.; Chong, S. (2011)AbstractPurpose – The purpose of this paper is to propose a conceptual model which is aimed at assistingend-users, i.e. construction practitioners who are without a proper legal background for effectiveadministration of ...
Chong, Heap Yih; Zin, R. (2011)Construction stakeholders always use standard form of contract to regulate their contractual obligations and expectations during contract administration process. They need to refer a vast of contract provisions in the ...
Chong, Heap Yih; Zin, R. (2010)Construction stakeholders always use standard form of contract to regulate their contractual obligations and expectations during contract administration process. They need to refer a vast of contract provisions in the ...