Conceptual SLA Framework for Cloud Computing

Alhamad, Mohammed; Dillon, Tharam S.; Chang, Elizabeth

doi:10.1109/DEST.2010.5610586

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Access Status

Open access

Authors

Alhamad, Mohammed

Dillon, Tharam S.

Chang, Elizabeth

Date

2010

Type

Conference Paper

Metadata

Show full item record

Citation

Alhamad, Mohammed and Dillon, Tharam and Chang, Elizabeth. 2010. Conceptual SLA Framework for Cloud Computing, in Ismail, L. and Chang, E. and Karduck, A.P. (ed), IEEE international conference on digital ecosystems and technologies (DEST 2010), Apr 12 2010, pp. 606-610. Dubai, United Arab Emirates: IEEE.

Source Title

Proceedings of the IEEE international conference on digital ecosystems and technologies (DEST 2010)

Source Conference

IEEE international conference on digital ecosystems and technologies (DEST 2010)

DOI

10.1109/DEST.2010.5610586

ISBN

9781424455515

School

Digital Ecosystems and Business Intelligence Institute (DEBII)

Remarks

Copyright © 2010 IEEE This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11937/16988

Collection

Curtin Research Publications

Abstract

Cloud computing has been a hot topic in the research community since 2007. In cloud computing the online services are conducted to be pay as you use. Services need not to be in a long term contract with service providers. Service level agreements (SLAs) are agreements signed between a service provider and other party like a service consumer, broker agent, or monitoring agent. Because cloud computing is recent technology providing many services for critical business applications, the need for reliable and flexible mechanisms to manage online contracts is very important. This paper presents the main criteria which should be considered at the stage of designing SLA in cloud computing. Also, we investigate the negotiation strategies between cloud provider and cloud consumer and propose our method to maintain the trust and reliability between each party which is involved in the negotiation processes.