Senior customers' service encounter preferences
| dc.contributor.author | Grougiou, V. | |
| dc.contributor.author | Pettigrew, Simone | |
| dc.date.accessioned | 2017-01-30T11:59:44Z | |
| dc.date.available | 2017-01-30T11:59:44Z | |
| dc.date.created | 2014-11-19T01:13:23Z | |
| dc.date.issued | 2011 | |
| dc.identifier.citation | Grougiou, V. and Pettigrew, S. 2011. Senior customers' service encounter preferences. Journal of Service Research. 14: pp. 475-488. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/17119 | |
| dc.publisher | Sage Publications | |
| dc.title | Senior customers' service encounter preferences | |
| dc.type | Journal Article | |
| dcterms.source.volume | 14 | |
| dcterms.source.startPage | 475 | |
| dcterms.source.endPage | 488 | |
| dcterms.source.issn | 10946705 | |
| dcterms.source.title | Journal of Service Research | |
| curtin.accessStatus | Fulltext not available |