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    Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study

    Access Status
    Fulltext not available
    Authors
    Lin, Chad
    Pervan, Graham
    Date
    2000
    Collection
    • Curtin Research Publications
    Type
    Conference Paper
    Metadata
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    Abstract

    The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount ofdebate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in Australia as it is in the rest of the developed world. Thus, a detailed program of research into the current Australian practice and processes of IS/IT investment evaluation and benefits realisation was initiated. As part of this research program an in-depth case study of these practices and processes in a large government agency, with a mix of insourced and outsourced IS/IT activities, was conducted. Issues arising from study include a lack of a formal IS/IT investment evaluation methodology and a lack of understanding of the evaluation approach used, a lack of any (formal or informal) benefits realisation methodology and a lack of understanding of benefits management practices, the use of inappropriate measures, and conflicting motivations for outsourcing.

    Citation
    Lin, Chad and Pervan, Graham. 2000. Issues in the application of IS/IT investment evaluation and benefits realisation in organisations: preliminary results from a case study, in Janice Burn (ed), WAWISR 3rd Western Australian workshop on Information Systems Research, Nov 27 2000, pp. 1-6. Claremont, Western Australia: Edith Cowan University.
    Source Title
    WAWISR 3rd Western Australian workshop on information systems research
    URI
    http://hdl.handle.net/20.500.11937/17250
    Faculty
    Curtin Business School
    School of Information Systems

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