An evaluation of the Silver Chain Grief Support Service.
| dc.contributor.author | Schutze, Joan | |
| dc.contributor.supervisor | Dr Lyndall Steed | |
| dc.date.accessioned | 2017-01-30T09:46:53Z | |
| dc.date.available | 2017-01-30T09:46:53Z | |
| dc.date.created | 2008-05-14T04:35:13Z | |
| dc.date.issued | 1997 | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11937/181 | |
| dc.description.abstract |
Client satisfaction is recognized as an important indicator in performance monitoring and evaluation. The Silver Chain Grief Support Service was evaluated using client satisfaction as a performance indicator. Data were collected via mailed, telephone and personal interviews utilizing the Client Satisfaction Questionnarie-8, dimensions of the Evaluation Ranking Scale, and open-ended questions. Results indicate high levels of satisfaction with the service. Findings and limitations of the evaluation are discussed. Recommendations for improvement of the service are presented. | |
| dc.language | en | |
| dc.publisher | Curtin University | |
| dc.subject | Silver Chain | |
| dc.subject | Silver Chain Grief Support Service | |
| dc.title | An evaluation of the Silver Chain Grief Support Service. | |
| dc.type | Thesis | |
| dcterms.educationLevel | MRes | |
| curtin.thesisType | Traditional thesis | |
| curtin.department | School of Psychology | |
| curtin.identifier.adtid | adt-WCU20020411.110140 | |
| curtin.accessStatus | Open access |