Introduction: Call centres, the networked economy and the value chain

Rainnie, Alistair; Barrett, R.; Burgess, John; Connell, Julia

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Authors

Rainnie, Alistair

Barrett, R.

Burgess, John

Connell, Julia

Date

2008

Type

Journal Article

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Citation

Rainnie, A. and Barrett, R. and Burgess, J. and Connell, J. 2008. Introduction: Call centres, the networked economy and the value chain. Journal of Industrial Relations. 50 (2): pp. 195-208.

Source Title

Journal of Industrial Relations