Perceptions of parents on satisfaction with care in the pediatric intensive care unit: The EMPATHIC study
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Purpose: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. Methods: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. Participants: Parents of 1,042 children discharged from a PICU. Results: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach's a of the domains ranged between 0.87 and 0.94. Conclusions: Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.
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Differences in the perceptions of parents and healthcare professionals on pediatric intensive care practicesLatour, Jos; Van Goudoever, J.; Duivenvoorden, H.; Albers, M.; Van Dam, N.; Dullaart, E.; Van Heerde, M.; De Neef, M.; Verlaat, C.; Van Vught, E.; Hazelzet, J. (2011)Objective: To explore similarities and differences in perceptions on pediatric intensive care practices between parents and staff by using data from two studies. Design: A two-round Delphi method among nurses and physicians ...
Construction of a parent satisfaction instrument: Perceptions of pediatric intensive care nurses and physiciansLatour, Jos; Hazelzet, J.; Duivenvoorden, H.; van Goudoever, J. (2009)Purpose: The aims of the study were (1) to identify parental satisfaction items through the opinions of pediatric intensive care unit (PICU) nurses and physicians, (2) to reach consensus on the identified items, and (3) ...
Latour, Jos; Hazelzet, J.; Duivenvoorden, H.; Van Goudoever, J. (2010)Objective: To identify satisfaction with neonatal intensive care as viewed by parents and healthcare professionals and to explore similarities and differences between parents and healthcare professionals. Study design: A ...