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Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices - Part 1.

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Open access
Authors
Singh, Pauline
Klobas, J.
Anderson, K.
Date
2007
Type
Journal Article

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Citation
Singh, Pauline and Klobas, Jane and Anderson, Karen. 2007. Information seeking behaviour of electronic records management systems (EDRMS) users: implications for records management practices - Part 1. Informaa Quarterly. 23 (4): pp. 38-41.
Source Title
Informaa Quarterly
ISSN
Faculty
School of Media, Culture and Creative Arts
Department of Information Studies
Faculty of Humanities
Remarks

This work was first published in the November 2007 issue of InfoRMAA Quarterly, the journal of the Records Management Association of Australasia

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Abstract

This article is the first in a multi-part report on whether the way RM professionals manage records in accordance with the ISO 15489 standard is consistent with the information seeking behaviour (ISB) of Electronic Document and Records Management Systems (EDRMS) users, and includes an investigation of how various factors, such as training, individual information seeking styles, tasks, and time, affect the ISB.