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    Linguistic and cultural skills for communication in global workplaces of the 21st century

    Access Status
    Fulltext not available
    Authors
    Briguglio, Carmela
    Date
    2014
    Type
    Book Chapter
    
    Metadata
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    Citation
    Briguglio, C. 2014. Linguistic and cultural skills for communication in global workplaces of the 21st century. In Cross-Cultural Interaction: Concepts, Methodologies, Tools and Applications, 832-848.
    Source Title
    Cross-Cultural Interaction: Concepts, Methodologies, Tools and Applications
    DOI
    10.4018/978-1-4666-4979-8.ch047
    Additional URLs
    http://www.igi-global.com/
    ISBN
    1466649798
    School
    CBS Faculty Operations
    URI
    http://hdl.handle.net/20.500.11937/24048
    Collection
    • Curtin Research Publications
    Abstract

    © 2014 by IGI Global. All rights reserved. This chapter examines issues in intercultural communication in regard to the use of English as a global language in the workplace of the 21st century. The findings that emerged from data gathered in two multinational companies inform discussion about the sort of communication skills that workers will require in the global workplace. A case study with an Australian undergraduate class served to examine whether the skills identified in multinational workplaces are, in fact, being developed in graduates. Based on all the above, the author has developed a four dimensional model comprising the intercultural communication skills that future graduates, including engineers and IT professionals, will require for global workplaces. Some strategies that will facilitate the development of such skills are also discussed.

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