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A public sector case study on evaluating and managing the benefits of IS/IT

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Authors
Lin, Chad
Pervan, Graham
McDermid, Donald
Date
2002
Type
Conference Paper
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Abstract

The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program one survey and two in-depth case studies of these practices and processes in large Australian organisations were conducted. A number of issues and problems have emerged from the analysis of the data collected and an IS/IT investment evaluation and benefits realisation framework was developed.

Citation
Lin, Chad and Pervan, Graham and McDermid, Donald. 2002. A public sector case study on evaluating and managing the benefits of IS/IT, in Takao Terano and Michael Myers (ed), The 6th Pacific Asia Conference on Information Systems, Sep 2 2002, pp. 644-658. Tokyo, Japan: The Japan Society for Management Information (JASMIN).
Source Title
6th Pacific Asia Conference on Information Systems
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Faculty
Curtin Business School
School of Information Systems
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