A public sector case study on evaluating and managing the benefits of IS/IT

Lin, Chad; Pervan,  Graham; McDermid, Donald

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Authors

Lin, Chad

Pervan, Graham

McDermid, Donald

Date

2002

Collection

Curtin Research Publications

Type

Conference Paper

Metadata

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Abstract

The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program one survey and two in-depth case studies of these practices and processes in large Australian organisations were conducted. A number of issues and problems have emerged from the analysis of the data collected and an IS/IT investment evaluation and benefits realisation framework was developed.

Citation

Lin, Chad and Pervan, Graham and McDermid, Donald. 2002. A public sector case study on evaluating and managing the benefits of IS/IT, in Takao Terano and Michael Myers (ed), The 6th Pacific Asia Conference on Information Systems, Sep 2 2002, pp. 644-658. Tokyo, Japan: The Japan Society for Management Information (JASMIN).

Source Title

6th Pacific Asia Conference on Information Systems

URI

http://hdl.handle.net/20.500.11937/24476

Faculty

Curtin Business School

School of Information Systems