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    A public sector case study on evaluating and managing the benefits of IS/IT

    Access Status
    Fulltext not available
    Authors
    Lin, Chad
    Pervan, Graham
    McDermid, Donald
    Date
    2002
    Type
    Conference Paper
    
    Metadata
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    Citation
    Lin, Chad and Pervan, Graham and McDermid, Donald. 2002. A public sector case study on evaluating and managing the benefits of IS/IT, in Takao Terano and Michael Myers (ed), The 6th Pacific Asia Conference on Information Systems, Sep 2 2002, pp. 644-658. Tokyo, Japan: The Japan Society for Management Information (JASMIN).
    Source Title
    6th Pacific Asia Conference on Information Systems
    Source Conference
    The 6th Pacific Asia Conference on Information Systems
    ISBN
    4990134001
    Faculty
    Curtin Business School
    School of Information Systems
    URI
    http://hdl.handle.net/20.500.11937/24476
    Collection
    • Curtin Research Publications
    Abstract

    The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program one survey and two in-depth case studies of these practices and processes in large Australian organisations were conducted. A number of issues and problems have emerged from the analysis of the data collected and an IS/IT investment evaluation and benefits realisation framework was developed.

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