A public sector case study on evaluating and managing the benefits of IS/IT
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2002Type
Conference Paper
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The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. As part of a research program one survey and two in-depth case studies of these practices and processes in large Australian organisations were conducted. A number of issues and problems have emerged from the analysis of the data collected and an IS/IT investment evaluation and benefits realisation framework was developed.
Citation
Lin, Chad and Pervan, Graham and McDermid, Donald. 2002. A public sector case study on evaluating and managing the benefits of IS/IT, in Takao Terano and Michael Myers (ed), The 6th Pacific Asia Conference on Information Systems, Sep 2 2002, pp. 644-658. Tokyo, Japan: The Japan Society for Management Information (JASMIN).
Source Title
6th Pacific Asia Conference on Information Systems
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Faculty
Curtin Business School
School of Information Systems
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Lin, Chad Ying (2002)In modern organisations a large portion of senior management's time is now being consumed in finding ways to measure the contribution of their organisations' IS/IT investments on business performance. It has been shown ...
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Lin, Chad; Pervan, Graham (2001)The issue of expected and actual benefits realised from IS/IT investments has generated a significant amount of debate in the IS/IT literature amongst the researchers, academics, and practitioners. This is as true in ...
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Lin, C.; Pervan, Graham; McDermid, D. (2000)In modern organizations a large portion of senior management's time is now being spent on finding ways to measure the contribution of their organizations IS/IT investments to business performance. It has been shown that ...