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User contribution measurement model for web-based discussion forums

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Open access
Authors
Chai, Kevin
Potdar, Vidyasagar
Chang, Elizabeth
Date
2009
Type
Conference Paper
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Abstract

The success of social software depends on contributions made by two key entities; the infrastructure provider(s) and the content providers (users). Currently, social software providers do not possess a powerful and generic approach to measure the contributions of their users. The ability of measuring user contributions will allow social software providers to accurately identify, acknowledge and reward their content contributors. As a result, content providers may become motivated to contribute content more regularly. This paper proposes a user contribution measurement model which is validated against an operational web-based discussion forum.

Citation
Chai, Kevin and Potdar, Vidyasagar and Chang, Elizabeth. 2009. User contribution measurement model for web-based discussion forums, in Okyay Kaynak and Mukesh Mohania (ed), International Conference on Digital Ecosystems and Technology (DEST 2009), Jun 1 2009, pp. 347-352. Istanbul, Turkey: IEEE
Source Title
Proceedings of the international conference on digital ecosystems and technologies (DEST 2009)
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DOI
Faculty
Curtin Business School
The Centre for Extended Enterprises and Business Intelligence (CEEBI)
Department
Centre for Extended Enterprises and Business Intelligence
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