User contribution measurement model for web-based discussion forums

Chai, Kevin; Potdar, Vidyasagar; Chang, Elizabeth

doi:10.1109/DEST.2009.5276787

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Access Status

Open access

Authors

Chai, Kevin

Potdar, Vidyasagar

Chang, Elizabeth

Date

2009

Type

Conference Paper

Metadata

Show full item record

Citation

Chai, Kevin and Potdar, Vidyasagar and Chang, Elizabeth. 2009. User contribution measurement model for web-based discussion forums, in Okyay Kaynak and Mukesh Mohania (ed), International Conference on Digital Ecosystems and Technology (DEST 2009), Jun 1 2009, pp. 347-352. Istanbul, Turkey: IEEE

Source Title

Proceedings of the international conference on digital ecosystems and technologies (DEST 2009)

Source Conference

International Conference on Digital Ecosystems and Technology (DEST 2009)

DOI

10.1109/DEST.2009.5276787

ISBN

9781424423453

Faculty

Curtin Business School

The Centre for Extended Enterprises and Business Intelligence (CEEBI)

School

Centre for Extended Enterprises and Business Intelligence

Remarks

Copyright © 2009 IEEE This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11937/24856

Collection

Curtin Research Publications

Abstract

The success of social software depends on contributions made by two key entities; the infrastructure provider(s) and the content providers (users). Currently, social software providers do not possess a powerful and generic approach to measure the contributions of their users. The ability of measuring user contributions will allow social software providers to accurately identify, acknowledge and reward their content contributors. As a result, content providers may become motivated to contribute content more regularly. This paper proposes a user contribution measurement model which is validated against an operational web-based discussion forum.