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Defining reputation in service oriented environment

Access Status
Open access
Authors
Hussain, Farookh
Chang, Elizabeth
Dillon, Tharam S.
Date
2006
Type
Conference Paper

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Citation
Hussain, Farookh and Chang, Elizabeth and Dillon, Tharam S. 2006. : Defining reputation in service oriented environment, in Dini, P. and Lorenz, P. and Atmaca, T. and de Souza, J.N. (ed), International Conference on Internet and Web (ICIW), Feb 19 2006, pp. 177-184. Guadeloupe, French Caribbean: IEEE Computer Society Press.
Source Title
Proceedings of the Advanced International Conference on Telecommunications (AICT) and the International Conference on Internet and Web (ICIW)
Source Conference
International Conference on Internet and Web (ICIW)
Faculty
Curtin Business School
School
Centre for Extended Enterprises and Business Intelligence
Remarks

Copyright 2006 IEEE

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Abstract

Reputation has a profound impact on the Trusting Agent and Trusted Agent in business interactions. Moral, ethical and legal guidelines are implemented as a result of the promotion of fair trading practices, honesty from all parties, consumer protection legislation, service quality assessment, and assurance for customers, e-businesses and service-oriented environments. In this paper we propose a definition of reputation that is more suited to service oriented environments. Additionally we explain in detail, all the terms in the definition.