The impact of personality structure on outcomes of mediation
Ellison, Jennifer Anne
Dr Robert Kane
Dr Jan Grant
Dr Jennifer Thornton
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School of Psychology and Speech Pathology
The aim of this study was to investigate how personality disorders and defenses contribute to satisfaction with workplace mediation. The results found that higher scores on the MCMI-III for Cluster B (Dramatic-Emotional) and Cluster C (Anxious-Fearful) personalities and higher scores for Denial on the DSQ can be considered potential predictors of lower satisfaction with workplace mediation. These results provided a basis for research-based suggestions for mediators to manage personality factors in workplace mediation.
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