The impact of personality structure on outcomes of mediation
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The aim of this study was to investigate how personality disorders and defenses contribute to satisfaction with workplace mediation. The results found that higher scores on the MCMI-III for Cluster B (Dramatic-Emotional) and Cluster C (Anxious-Fearful) personalities and higher scores for Denial on the DSQ can be considered potential predictors of lower satisfaction with workplace mediation. These results provided a basis for research-based suggestions for mediators to manage personality factors in workplace mediation.
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