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    Filling the gaps: Patterns of formal and informal participation

    Access Status
    Fulltext not available
    Authors
    Townsend, K.
    Wilkinson, A.
    Burgess, John
    Date
    2013
    Type
    Journal Article
    
    Metadata
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    Citation
    Townsend, Keith and Wilkinson, Adrian and Burgess, John. 2013. Filling the gaps: Patterns of formal and informal participation. Economic and Industrial Democracy. 34 (2): pp. 337-354.
    Source Title
    Economic and Industrial Democracy
    DOI
    10.1177/0143831X12448442
    ISSN
    0143831X
    URI
    http://hdl.handle.net/20.500.11937/26423
    Collection
    • Curtin Research Publications
    Abstract

    Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.

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