Perceived Quality, Satisfaction, and Loyalty at the Destination Level of Cox’s Bazar, Bangladesh

Hossain, Md; Quaddus, Mohammed; Shanka, Teklehaimanot

190895_78422_anzam-2012-334_Perceived_Quality_Md_Enayet_Full_paper.pdf (245.5Kb)

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Open access

Authors

Hossain, Md

Quaddus, Mohammed

Shanka, Teklehaimanot

Date

2012

Type

Conference Paper

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Abstract

This empirical assessment was conducted in developing a comprehensive tourism destination loyalty model of Cox’s Bazar, Bangladesh. A conceptual model was developed and tested by a field study for making model context specific. In total 12 factors were used to develop the model. Then partial least square based structural equation modelling approach was used to test 22 relationships of proposed model on a sample of 602 visitors. Sixteen relationships were supported at different significant levels. It is expected that the results of this study will be supportive to improve present condition of tourism destination loyalty factors, particularly for beach based destination.

Citation

Hossain, Md. Enayet and Quaddus, Mohammed and Shanka, Tekle. 2012. Perceived Quality, Satisfaction, and Loyalty at the Destination Level of Cox’s Bazar, Bangladesh, in Pillai, R. and Ozbilgin, M. and Harley, B. and Hartel, C. (ed), Managing for Volatility and Stability, the 26th Australian and New Zealand Academy of Management Conference (ANZAM), Dec 5-7 2012. Perth, Australia: ANZAM.

Source Title

In Proceedings of the 26th Australian and New Zealand Academy of Management Conference (ANZAM)