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    Web sites for e-banking: a study of web sites performance in Malaysia

    Access Status
    Fulltext not available
    Authors
    Goi, Chai
    Date
    2010
    Type
    Journal Article
    
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    Citation
    Goi, C. 2010. Web sites for e-banking: a study of web sites performance in Malaysia. International Journal of Business Research. 10 (2): pp. 190-204.
    Source Title
    International Journal of Business Research
    ISSN
    1555-1296
    School
    Curtin Sarawak
    URI
    http://hdl.handle.net/20.500.11937/30722
    Collection
    • Curtin Research Publications
    Abstract

    The main objective of this research is to study the performance of Web site used by commercial banks in Malaysia for E-banking. The study of Web site performance mainly focuses on two aspects, speed and problems of Web site. The analysis of Web sites is based on free Web site performance tool and Web page speed analysis online, Web Page Analyser 0.961. The study found that download time of local commercial banks’ Web site is between less than 0.01 (T1) and 245.30 seconds (14.4K). This study has identified eight major problems: TOTAL OBJECTS, TOTAL IMAGES, TOTAL SIZE, IMAGES SIZE, MULTIM SIZE, SCRIPT SIZE, HTML SIZE and CSS SIZE. Finally, the overall of performance satisfaction level is at 60%.

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