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Operational capabilities development -- a cross case analysis in hospitality & hospital

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Authors
O'Neill, P.
Taylor, Ruth
Date
2010
Type
Conference Paper

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O'Neill, P. and Taylor, R. 2010. Operational capabilities development -- a cross case analysis in hospitality & hospital, in Kate Hughes, Peter O'Neill, Doug Davis, Daniel Prajogo (ed), 8th ANZAM operations, supply chain and service management (OM) symposium: managing in challenging times, Jun 6 2010. Macquarie Graduate School of Management, Macquarie University: Australian and New Zealand Academy of Management (ANZAM).
Source Title
8th ANZAM operations, supply chain and service management (OM) symposium: managing in challenging times
Source Conference
8th ANZAM operations, supply chain and service management (OM) symposium: managing in challenging times
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School of Management
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