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    Towards a Model of Effective Group Facilitation

    Access Status
    Fulltext not available
    Authors
    Wardale, Dorothy
    Date
    2013
    Type
    Journal Article
    
    Metadata
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    Citation
    Wardale, Dorothy. 2013. Towards a Model of Effective Group Facilitation. Leadership & Organization Development Journal. 34 (2): pp. 112-129.
    Source Title
    Leadership & Organization Development Journal
    DOI
    10.1108/01437731311321896
    ISSN
    1742-7150
    URI
    http://hdl.handle.net/20.500.11937/30912
    Collection
    • Curtin Research Publications
    Abstract

    Purpose – This paper aims to report on research into managers’ and facilitators’ perceptions of effective facilitation.Design/methodology/approach – A total of 20 managers from across five industry sectors, and 20 facilitators from larger organisations or working as consultants, were interviewed in-depth regarding stories of effective and wholly or partially ineffective facilitation experiences. These stories are analysed within a constructivist-interpretivist paradigm.Findings – Four stages important to facilitation are identified: Preparation, Event, Satisfactory Outcomes and Transfer. Strategies and considerations are evident in the first three stages but poorly discussed and under-utilised strategies in the last.Research limitations/implications – Further research is suggested to identify strategies for implementing outcomes; consider the contribution internal facilitators can make to the facilitation process; appreciate of the context within which the facilitation takes place; and the impact of organisational size and culture of the facilitation process.Practical implications – Facilitation is likely to be more effective if facilitators share a common language with the participant group; are conscious of the Transfer stage through-out the process; and work to ensure affective, as well as effective, outcomes. Managers may also consider training, empowering and utilising their internal facilitators to a greater extent, in recognition of the value-adding their knowledge about the organisation brings.Originality/value – This paper adds a multi-dimensional framework of facilitation to the empirical evidence for academics and practitioners working in the areas of facilitation and group effectiveness.

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