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    Complexities of discretion in social services in the third sector

    Access Status
    Fulltext not available
    Authors
    Carson, E.
    Chung, Donna
    Evans, A.
    Date
    2014
    Type
    Journal Article
    
    Metadata
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    Citation
    Carson, E. and Chung, D. and Evans, A. 2014. Complexities of discretion in social services in the third sector. European Journal of Social Work: the forum for the social work professional. 18 (2): pp. 167-184.
    Source Title
    European Journal of Social Work: the forum for the social work professional
    ISSN
    1468-2664
    School
    School of Occupational Therapy and Social Work
    URI
    http://hdl.handle.net/20.500.11937/31168
    Collection
    • Curtin Research Publications
    Abstract

    Policy analysts have devoted considerable time to examining the problem of the policy implementation gap, with one important strand in the literature following Michael Lipsky's work on street-level bureaucracy and discretion. In this paper, we aim to contribute to the literature concerning shifts in government/third sector organisation contractual arrangements and whether they constitute a significant (post-neoliberal) development in policy implementation. Using a case study of contracted government services in Australia, we revisit the conception of discretion to reflect on the impact of these changes and document their implications for the use of discretion in management and front-line worker practices.

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