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    Radio frequency identification (RFID) adoption: a cross-sectional comparison of voluntary and mandatory contexts

    Access Status
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    Authors
    Hossain, M.
    Quaddus, Mohammed
    Date
    2014
    Type
    Journal Article
    
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    Citation
    Hossain, M. and Quaddus, M. 2014. Radio frequency identification (RFID) adoption: a cross-sectional comparison of voluntary and mandatory contexts. Information Systems Frontiers. 17 (5): pp. 1057-1076.
    Source Title
    Information Systems Frontiers
    DOI
    10.1007/s10796-013-9482-1
    ISSN
    1387-3326
    School
    School of Marketing
    URI
    http://hdl.handle.net/20.500.11937/31655
    Collection
    • Curtin Research Publications
    Abstract

    Understanding the adoption factors of a technological innovation is crucial. However, it is a wild assumption that these factors are of similar importance for mandatory and voluntary adoption. Hence, understanding the distinction is critical because, more than often an innovation is adopted with different organizational objectives—though operate in a same industry for a same application. The purpose of this study is to compare the organizational adoption factors of a technological innovation in mandatory and voluntary setting, taking Radio Frequency Identification (RFID) technology as the case innovation. The results indicate that perceptions of the adopters differ significantly on technological, organizational, and environmental characteristics and expectation when the contexts are different. Multi-group analysis confirms that, among the technological factors, compatibility is the major concern in amandatory setting whereas cost and expected-benefits are the main for voluntary adoption; organization’s attitude is more important than organizational resources—in both contexts;and, external pressure is important both in mandatory as well as voluntary environment.

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