How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
MetadataShow full item record
Literature surrounding the Knowledge Management process of identifying what knowledge exists within an organisation is scarce. This research project set out to fill the research gaps surrounding that particular Knowledge Management process called Knowledge Identification. This paper reports on the findings of a survey sent to 973 Australian organisations to investigate their Knowledge Identification practices. The survey findings show that while organisations do perceive Knowledge Identification to be important, the practice of KI has not reached mainstream adoption yet. The reasons why and why not, and the range of methods organisations currently use to establish what knowledge exists within their four walls are identified. The survey findings also reveal two opposing approaches organisations take in practising KI: proactive KI and reactive KI.
Showing items related by title, author, creator and subject.
Communities of practice, knowledge creation, and corporate sustainability : a study of Bahrain service industryAl Azali, Ralla (2010)The Kingdom of Bahrain is a service-based economy in which the service industry is a highly competitive market environment. Therefore, organisations require employing strategies to compete and sustain their competitive ...
Organisational factors enhancing the use of information technology for knowledge management: a study in Malaysian listed organisationsAman, Fadhilah (2010)Managing knowledge appears to be key in improving organisations’ competencies in the face of global competition. In the case of Malaysian organisations, extant studies revealed a disparity between perceived importance of ...
Newk-Fon Hey Tow, William; Venable, John; Dell, Peter (2015)This paper reports on research conducted to explore the problems that organisations have with respect to a key first step in effective Knowledge Management: Knowledge Identification. The paper reports on the results from ...