Illustrative example of determining quality of service (QoS) using trustworthiness measurement methodology

Hussain, Farookh; Hussain, Omar; Chang, Elizabeth

doi:10.1109/SOLI.2007.4383905

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Access Status

Open access

Authors

Hussain, Farookh

Hussain, Omar

Chang, Elizabeth

Date

2007

Type

Conference Paper

Metadata

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Citation

Hussain, Farookh Khadeer and Hussain, Omar Khadeer and Chang, Elizabeth. 2007. : Illustrative example of determining quality of service (QoS) using trustworthiness measurement methodology, in Wang, Fei-Yue and Spohrer, Jim (ed), Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on, 26 Aug 2007, pp. 1-6. Philadelphia, USA: IEEE.

Source Title

Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on

Source Conference

Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on

DOI

10.1109/SOLI.2007.4383905

Faculty

Curtin Business School

School

Centre for Extended Enterprises and Business Intelligence

Remarks

This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

URI

http://hdl.handle.net/20.500.11937/32324

Collection

Curtin Research Publications

Abstract

In this paper we make use of a case study comprising of an interaction between a service provider and a service requestor to determine the quality of service (QoS) provided by the service provider. The trustworthiness measurement methodology is made use of to carry out the QoS assessment. The steps involved in the trustworthiness measurement methodology are discussed and illustrated by demonstrating the working of trustworthiness measurement methodology software that we have engineered.