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    Diversity of tasks and information technologies used by office workers at and away from work

    Access Status
    Fulltext not available
    Authors
    Ciccarelli, Marina
    Straker, Leon
    Mathiassen, S.
    Pollock, Clare
    Date
    2011
    Type
    Journal Article
    
    Metadata
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    Citation
    Ciccarelli, Marina and Straker, Leon and Mathiassen, Svend Eric and Pollock, Clare. 2011. Diversity of tasks and information technologies used by office workers at and away from work. Ergonomics. 54 (11): pp. 1017-1028.
    Source Title
    Ergonomics
    DOI
    10.1080/00140139.2011.609913
    ISSN
    00140139
    School
    School of Occupational Therapy and Social Work
    URI
    http://hdl.handle.net/20.500.11937/33633
    Collection
    • Curtin Research Publications
    Abstract

    Background. Computer use is associated with musculoskeletal complaints among office workers. Insufficient exposure diversity between tasks is a proposed etiological factor, but little information exists on diversity of tasks and information and communication technologies (ICT) among office workers. Method. Direct observation and self-report data were collected on tasks performed and ICT used among 24 office workers, over 12 h in work and non-work environments. Self-reports were repeated on four additional days. Results. Observations were for a mean [SD] 642[40] min. Productive tasks comprised 63% of observations, instrumental 17%, self-care 12% and leisure 8%. Non-ICT tasks comprised 44% of observations; New electronic-based ICT 36%; Old paper-based ICT 15%, and Combined ICT tasks 4%. Proportions of tasks and ICT use differed between environments and days. Conclusion. Information about diversity in tasks and ICT provides the basis for future investigations into exposure variation in ICT-intensive environments and possible musculoskeletal health risks.

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