Staff experiences of providing support to students who are managing mental health challenges: A qualitative study from two Australian universities
MetadataShow full item record
The prevalence and consequences of mental health challenges amongst university students is now widely acknowledged and university staff provide an important but often hidden service to these students. While completing a university degree is important to the student’s long-term outcomes there remains a paucity of literature on the support role provided to these students by staff. To contribute to knowledge in this area, a qualitative exploratory study was completed with academic and professional staff at two Australian universities in 2013. Data were collected using semi-structured interviews with 26 participants to document their experiences and to identify the barriers and enablers to their support role to students. Data were analysed using thematic analysis and four themes emerged: (1) Factors that facilitate initiation of staff support; (2) barriers to providing support; (3) challenges facing staff; and (4) how universities support students with mental health challenges. Staff acknowledged the personal and organisational challenges they experienced but also highlighted the rewards they received associated with the role. The provision of training and the acknowledgement of the hidden role and workload by universities were important to ensuring positive outcomes for this group of students.
Showing items related by title, author, creator and subject.
Pelliccione, Lina (2001)Growing pressure is being placed upon educational institutions as students, employers and governments look at the economic, demographic and technological environments of the present, expecting them to have the answers for ...
The Impact of Adopting a Mainstreamed Model of Service Provision: The Experiences of University Staff Members.Harryba, S.; Knight, Shirlee-ann (2013)A qualitative case study examined the challenges of service provision and utilization regarding international students at an Australian university. Using a Social Constructivist Grounded Theory methodology, 73 participants ...
Internet of Things (IoT): Education and Technology. The relationship between education and technology for students with disabilitiesKent, Michael; Ellis, K.; McRae, L. (2018)n 2016 Curtin University launched its vision for 2030 which frames the development of the campus as a ‘City of Innovation’ as part of its ‘Greater Curtin’ branding. The Internet of Things (IoT) is a key feature of this ...