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    A critical analysis of decision support systems research

    20246_downloaded_stream_234.pdf (359.8Kb)
    Access Status
    Open access
    Authors
    Pervan, Graham
    Arnott, David
    Date
    2005
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Pervan, Graham and Arnott, David. 2005. A critical analysis of decision support systems research. Journal of Information Technology 20: 67-87.
    Source Title
    Journal of Information Technology
    Additional URLs
    http://www.palgrave-journals.com/jit/index.html
    Faculty
    Curtin Business School
    School of Information Systems
    Remarks

    Pervan, Graham and Arnott, David (2005) A critical analysis of decision support systems research, Journal of Information Technology 20:67-87. Palgrave Macmillan.

    Reproduced with permission of Palgrave Macmillan.

    This extract is taken from the author's original manuscript. The definitive published version of this extract may be found at www.palgrave-journals.com

    URI
    http://hdl.handle.net/20.500.11937/3681
    Collection
    • Curtin Research Publications
    Abstract

    This paper critically analyses the nature and state of decision support systems (DSS) research. To provide contest for the analysis, a history of DSS is presented which focuses on the evolution of a number of sub-groupings of research and practice: personal DSS, group support systems, negotiation support systems, intelligent DSS, knowledge management-based DSS, executive information systems/business intelligence and data warehousing. To understand the state of DSS research an empirical investigation of published DSS research is presented. This investigation is based on the detailed analysis of 1,020 DSS articles published in 14 major journals from 1990 to 2003. The analysis fund that DSS publication has been falling steadily since its peak in 1994 and the current publication rate is at early 1990s levels. Other findings include that personal DSS and group support systems dominate research activity and data warehousing is the least published type of DSS. The journal DSS is the Major publishing outlet, US 'Other" journals dominate DSS publishing and there is very low exposure of DSS in European journals. Around two-thirds of DSS research is empirical, a much higher proportion than general IS research. DSS empirical research is overwhelming positivism, and is more dominated by positivism than IS research in general. Design science is a major DSS research category. The decision support focus of the sample shows a well-balanced mix of development, technology, process, and outcome studies. almost half of DSS papers did not use judgement and decision-making reference research in the design and analysis of their projects and most cited reference works are relatively old. A major omission in DSS scholarship is the poor identification of the clients and users of the various DSS applications that are the focus of investigation. The analysis of the professional or practical contribution of DSS research shows a field that is facing a crisis of relevance. Using the history and empirical study as a foundation, a number of strategies for improving DSS research are suggested.

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    • A critical analysis of decision support systems research
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      © The Editor(s) 2015.This paper critically analyses the nature and state of decision support systems (DSS) research. To provide context for the analysis, a history of DSS is presented which focuses on the evolution of a ...
    • A critical analysis of decision support systems research revisited: The rise of design science
      Arnott, D.; Pervan, Graham (2016)
      © Association for Information Technology Trust 2016.Decision support systems (DSS) is the area of the information systems (IS) discipline that is focused on supporting and improving managerial decision making. In 2005 the ...
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      Arnott, D.; Pervan, Graham (2014)
      In 2005 the Journal of Information Technology article ‘A critical analysis of decision support systems research’ analyzed 1020 decision support systems (DSS) articles from 1990 to 2003. Since 2003 business intelligence ...
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