Senior Customers' Service Encounter Preferences
Access Status
Fulltext not available
Authors
Grougiou, V.
Pettigrew, Simone
Date
2009Type
Conference Paper
Metadata
Show full item recordCitation
Grougiou, V. and Pettigrew, S. 2009. Senior Customers' Service Encounter Preferences, in Unknown (ed), 2nd Biennial International Conference on Services Marketing, Nov 4 2009. Thessaloniki, Greece: Unknown.
Source Title
Conference Readings book Proceedings. Orchestrating the Service Experience: Music to the Ears of our Customers
Source Conference
2nd Biennial International Conference on Services Marketing