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    'Local governance' in policing: The trade-offs between performance, knowledge and risk management in balancing quality with quantitative measures.

    Access Status
    Fulltext not available
    Authors
    Pilcher, Robyn
    Collier, P.
    Hodges, S.
    Ward, C.
    Mussell, N.
    Van der Zahn, J-L.
    Date
    2009
    Type
    Conference Paper
    
    Metadata
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    Citation
    Pilcher, Robyn and Collier, Paul M. and Hodges, Shaun and Ward, Craig and Mussell, Nicola and van der Zahn, Mitchell. 2009. 'Local governance' in policing: The trade-offs between performance, knowledge and risk management in balancing quality with quantitative measures, in Performance Measurement: Theory and Practice, Conference of the Performance Measurement Association, Apr 14-17 2009. Dunedin North, New Zealand: University of Otago.
    Source Title
    Governance
    Source Conference
    Performance measurement association
    School
    School of Accounting
    URI
    http://hdl.handle.net/20.500.11937/37695
    Collection
    • Curtin Research Publications
    Abstract

    In discussing policing issues the press, public and politicians routinely focus on quantitative measures as these are perceived to be easier to measure and understand. However, this often overshadows pivotal qualitative details of major police processes such as the initial investigation which can significantly influence investigative outcomes. This study aims to develop-test and evaluate a theoretical model of local governance (i.e. decisions at the local level) in which trade-offs take place between knowledge, risk and performance in decisions at different organisational levels. The research findings highlight opportunities that exist for developing a more holistic and balanced approach to performance evaluation in the public sector, by balancing quantitative measures with more qualitative indicators.

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