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dc.contributor.authorCarlsen, Jack
dc.contributor.authorLiburg, J.
dc.date.accessioned2017-01-30T14:59:32Z
dc.date.available2017-01-30T14:59:32Z
dc.date.created2010-05-25T20:02:37Z
dc.date.issued2007
dc.identifier.citationCarlsen, Jack and Liburg, Janne. 2007. Developing a research agenda for tourism crisis management, market recovery and communications. Journal of Travel and Tourism Marketing. 23 (2): pp. 265-276.
dc.identifier.urihttp://hdl.handle.net/20.500.11937/42430
dc.identifier.doi10.1300/J073v23n02_20
dc.description.abstract

This article focuses on the need to develop a comprehensive research agenda for crisis management and market recovery in tourism. A review of the literature on research into risk, crisis and disaster management indicates that research has emerged on an ad hoc basis. Analysis of a database of over 2400 relevant references supports the need for a research agenda that will focus on crisis management and market recovery and communications, rather than prevention. The BEST Education Network research agenda on risk and crisis management for sustainable tourism is then presented as a basis for further development of a crisis management and market recovery research agenda. In particular, it elaborates on research issues related to the communication during tourism crises, assessing strategies for market recovery and understanding these issues from the DMO’s perspective.

dc.publisherThe Haworth Press
dc.titleDeveloping a research agenda for tourism crisis management, market recovery and communications
dc.typeJournal Article
dcterms.source.volume23
dcterms.source.number2
dcterms.source.startPage265
dcterms.source.endPage276
dcterms.source.issn10548408
dcterms.source.titleJournal of Travel and Tourism Marketing
curtin.departmentHumanities-Faculty Office
curtin.accessStatusFulltext not available
curtin.facultyCurtin Sustainable Tourism Centre (CSTC)
curtin.facultyFaculty of Humanities


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