ISO 9000 quality systems certification and its impact on innovation performance
MetadataShow full item record
This study examines the impact of ISO 9000 certification on innovation performance of a large number of Australian organizations. We conclude that ISO 9000 certification has a significant negative effect on performance dimensions related to product innovation and a significant and positive effect on performance dimensions related to process innovation.
Showing items related by title, author, creator and subject.
Oxley, Leslie; Hong, S. (2011)Innovation is an issue that has attracted considerable research interest in economics. Innovation related data, collected via firm based surveys, has become the norm for many countries (e.g. Canada, United States, Malaysia, ...
Terziovski, Mile; Guerrero, J. (2014)ISO 9000 quality system certification has been widely applied around the world, but with mixed success. A review of the literature revealed gaps in research in this area of quality/operations management, particularly in ...
Wang, L.; Li, Jun; Huang, S. (2018)Â© 2018, Emerald Publishing Limited. Purpose: The purpose of this paper is to develop and empirically test a theoretical framework examining how local network ties and global network ties affect firmsâ€™ innovation ...