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    Enhancing the supply chain management performance using information technology: Some evidence from UAE companies

    Access Status
    Fulltext not available
    Authors
    Sundarakani, B.
    Tan, Wee Kwan
    Van Over, D.
    Date
    2012
    Type
    Journal Article
    
    Metadata
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    Citation
    Sundarakani, B. and Tan, W.K. and Van Over, D. 2012. Enhancing the supply chain management performance using information technology: Some evidence from UAE companies. International Journal of Logistics Systems and Management. 11 (3): pp. 306-324.
    Source Title
    International Journal of Logistics Systems and Management
    DOI
    10.1504/IJLSM.2012.045916
    ISSN
    1742-7967
    School
    CBS International
    URI
    http://hdl.handle.net/20.500.11937/42574
    Collection
    • Curtin Research Publications
    Abstract

    The objective of this paper is to investigate Supply Chain Management (SCM) performance of selected companies in the United Arab Emirates (UAE) countries upon successful implementation of Information Technology (IT) applications. By carrying out an in-depth qualitative analysis, the paper seeks to evaluate how IT can enhance the SCM performance from a practitioner perspective. The survey results have indicated that respondents are aware that adopting IT does not necessarily translate to immediate benefits. Companies in UAE will, therefore, need to 'educate' their senior managers on using IT systems to streamline their supply chain operations, reduce cycle time and improve supply chain visibility. While most respondents have implemented IT systems for transactional processing, more can be done to implement more advanced IT systems for better planning and decision-making. © 2012 Inderscience Enterprises Ltd.

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