Curtin University Homepage
  • Library
  • Help
    • Admin

    espace - Curtin’s institutional repository

    JavaScript is disabled for your browser. Some features of this site may not work without it.
    View Item 
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item
    • espace Home
    • espace
    • Curtin Research Publications
    • View Item

    The manager as coach as a driver of organizational development

    141193_141193.pdf (158.2Kb)
    Access Status
    Open access
    Authors
    Ladyshewsky, Richard
    Date
    2010
    Type
    Journal Article
    
    Metadata
    Show full item record
    Citation
    Ladyshewsky, Richard. 2010. The manager as coach as a driver of organizational development. Leadership & Organization Development Journal. 31 (4): pp. 292-306.
    Source Title
    Leadership & Organization Development Journal
    DOI
    10.1108/01437731011043320
    ISSN
    0143-7739
    Faculty
    Curtin Business School
    Graduate School of Business
    Remarks

    The definitive version is available from Emerald Group Publishing Limited

    URI
    http://hdl.handle.net/20.500.11937/44300
    Collection
    • Curtin Research Publications
    Abstract

    Purpose – The purpose of this paper is to explore the manager as coach (MAC) role as an organisational development strategy, in particular, aspects of the relationship between manager and employee that make it successful. The purpose of the MAC in the business context is to help employees consider how they might work and behave differently with more effective behaviours that produce better outcomes, without a reliance on the formal authority the manager possesses. Design/methodology/approach – A qualitative case study approach was adopted in which individuals shared their experiences as MAC and/or as an employee receiving coaching from a manager in an asynchronous online discussion forum. These discussions were then qualitatively analysed.Findings – The findings illustrate the complexity of the MAC role and why many managers fail in this role, leading to a loss of engagement and motivation of staff. Similarly, factors, which strengthen the relationship between the MAC and employee, such as trust, shared values, and benevolence lead to success in this organisational relationship. Practical implications – Managers need to understand how to operate as a MAC to elevate organisational performance. Similarly, organisational developers need to understand what is required in training programs to develop managers into coaches if they are to employ this strategy successfully. Originality/value – This practitioner oriented paper builds upon a case study, which explores the MAC role and integrates the findings with contemporary knowledge on performance management and coaching.

    Related items

    Showing items related by title, author, creator and subject.

    • When 'trust in top management' matters to organisational performance and effectiveness: the impact of senior manager role-modelling and group cohesiveness
      Eng, Ngiang Jiang (2010)
      While ‘trust in top management’ matters to organisational performance and effectiveness, low trust in top management remains an issue in many organisations despite their efforts in building trust. The persistence of such ...
    • Workplace coaching: context and challenges
      Cameron, Roslyn (2014)
      Coaching is an emerging profession and human resource development intervention that draws upon an array of theoretical foundations, approaches and contexts; consequently defi ning the practical application of coaching ...
    • Knowledge management : a residential aged care perspective
      Preece, Michael (2011)
      This research explores perceptions of knowledge management processes held by managers and employees in a service industry. To date, empirical research on knowledge management in the service industry is sparse. This ...
    Advanced search

    Browse

    Communities & CollectionsIssue DateAuthorTitleSubjectDocument TypeThis CollectionIssue DateAuthorTitleSubjectDocument Type

    My Account

    Admin

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Follow Curtin

    • 
    • 
    • 
    • 
    • 

    CRICOS Provider Code: 00301JABN: 99 143 842 569TEQSA: PRV12158

    Copyright | Disclaimer | Privacy statement | Accessibility

    Curtin would like to pay respect to the Aboriginal and Torres Strait Islander members of our community by acknowledging the traditional owners of the land on which the Perth campus is located, the Whadjuk people of the Nyungar Nation; and on our Kalgoorlie campus, the Wongutha people of the North-Eastern Goldfields.